Service
Returns management for Canadian e-commerce brands
Returns are part of selling online. We receive them, check their condition, put sellable units back into stock and tell you what came back and why — so you can refund or exchange quickly.
What’s included
Condition grading
Each unit is graded as sellable, damaged or needs review.
Photos on request
Photo evidence for disputed returns and marketplace claims.
Restock or refurbish
Sellable units go back on the shelf; others are re-bagged or set aside.
Disposal & liquidation
Dispose of, donate or return unsellable stock on your instruction.
Channel-aware
Handle Amazon, Walmart, Shopify and marketplace returns in one place.
Return reports
See return reasons and volumes to spot product issues.
Works with your sales channels
Orders and inventory connect to the places you already sell.
- Amazon
- Shopify
- WooCommerce / WordPress
- Walmart Marketplace
- Temu
- Whatnot
- Poshmark
- Etsy
- eBay
- BigCommerce
- Wix
- Squarespace
- Faire
- Best Buy Marketplace
- CSV / API / EDI
- TikTok Shop ask us
Shipped on the right carrier
Every parcel is rate-shopped across Canadian and cross-border carriers.
- Canada Post
- Purolator
- UPS
- FedEx
- USPS
- UniUni
- DHL Express
- Canpar Express
- Loomis Express
- GLS Canada
- Intelcom | Dragonfly
- Nationex
- Day & Ross
- Manitoulin
- US LTL & FTL
Related services
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One inventory in Canada, shipped to US customers like a domestic order — we truck across the border daily and induct into UPS, USPS, FedEx and UniUni.
Learn moreE-commerce Order Fulfillment
Pick, pack and ship every direct-to-consumer order from our Markham warehouse.
Learn moreAmazon FBA Prep & Forwarding
FNSKU labelling, poly-bagging, bundling and shipments into Amazon.ca and Amazon.com (US) fulfillment centres.
Learn moreGet a quote for returns management
Tell us what you sell and where you sell it. We will reply with a line-item quote for your business.